Monthly Archives: September 2014

Let’s keep our symbols simple – The Slash

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There’s a growing trend to refer to constant business operations as 24/7 rather than 24×7. For math-savvy individuals, this is a headdesk-worthy trend.

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Category: informational

How “Dunning Blindness” can doom an organization

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Dr. David Dunning is already known for the infamous Dunning-Kruger Effect, a phenomenon that is of core importance to organizational theory: People who are incompetent in a given task tend to overestimate their ability, and tend to be resistant to evidence and feedback about their incompetence.

This inability of the less competent to assess their own ability extends to interpersonal assessments. As Dr. Dunning puts it, “To the extent that you are incompetent, you are a worse judge of incompetence in other people.”

We call this phenomenon Dunning Blindness, and would paraphrase the principle this way: The less competent are generally incapable of recognizing the more competent. Think of it in terms of color vision. If Jay can only see in black and white, he’s not going to be a very good judge of the decorating skills of Bob, who has perfect color vision.

As you can imagine, Dunning Blindness has enormous implications for hiring, placement, and promotion. In fact, it likely accounts for a significant portion of inefficiency within organizations, if not a majority of it.

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