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Phaticized work : Gladhanding

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OLYMPUS DIGITAL CAMERAPhaticized work is defined as a covert and often unconscious form of corruption in which organizational resources are diverted to personal ends by way of social instincts.

Phatic is a term borrowed from linguistics, where it refers to speech that serves a social function rather than conveying information. For our purposes, phatic refers to any workplace activity that perhaps appears to serve the organization’s mission, but actually serves a social function that either does not genuinely support the mission or undermines it.

Today’s example of phaticized work is gladhanding.

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