Phaticized work is defined as a covert and often unconscious form of corruption in which organizational resources are diverted to personal ends by way of social instincts.
Phatic is a term borrowed from linguistics, where it refers to speech that serves a social function rather than conveying information. For our purposes, phatic refers to any workplace activity that perhaps appears to serve the organization’s mission, but actually serves a social function that either does not genuinely support the mission or undermines it.
Today’s example of phaticized work is gladhanding.
University of Pennsylvania social network researcher Lynn Wu recently discovered a perfect example of
What will we see in response to revelations that Texas Health Presbyterian Hospital (THPH) and the Centers for Disease Control and Prevention (CDC) dropped the ball on persons infected with or at risk from the Ebola virus?